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What is
the best way to overcome shyness?
Probably the best way to overcome
shyness is Systematic (or Graduated)
Desensitization. This is contrasted with a technique called "flooding,"
in which the shy person is immediately exposed to a feared situation.
This experience is supposed to be cathartic.
This is the advice that is often
given shy people. "You've got to mix and mingle with people-that's the
only way you're going to overcome your shyness! Go to a party, and
plunge right in!" This is something akin to telling someone who's
deathly afraid of water to plunge into the deep end of a swimming pool!
Systematic desensitization, on the
other hand, involves discovering what you are afraid of, breaking that
feared activity down into smaller steps and finally taking those steps
on one at a time, gradually moving from the easiest step to the most
difficult.
The first step toward practicing
systematic desensitization is to list those situations which cause you
shyness or anxiety. The list should be arranged in increasing order of
difficulty; that is, with the easiest interactions listed first,
progressing down toward those which cause greater and greater anxiety.
To make this task easier, below is a list of social situations arranged
in what I think will be roughly increasing difficulty for most shy
people. You can use this list as a framework for your own list. The
list progresses from the mildest social situations to the most
difficult.
LIST OF SHYNESS SITUATIONS
Conversing with a close relative
Calling information and asking the
operator for a telephone number
Calling a local store and asking
about the price and availability of an item you want to buy
Asking a clerk in a store for the
location of a certain product
Asking a store clerk for information
about a certain product.
Asking a reference librarian for help
in finding certain information
Making brief conversation with a
store clerk while having your merchandise rung up, or with a waitress
while placing an order
Entering into a lengthier
conversation with a store clerk or waitress
Conversing with a friend of a member
of your family
Conversing with a friend of an older
member of your family
Initiating a conversation with a
member of your church who's your own age
Initiating a conversation with a
member of your church who's older than you
Initiating a conversation with a
church leader
Conversing with a distant relative
Talking to your hair stylist or
barber while having your hair cut
Initiating a conversation with a
stranger while waiting in line at the grocery store or movie theater
Initiating a conversation with a
stranger while waiting in the doctor's office or repair shop
Initiating a conversation with
someone while waiting at a bus stop
Introducing yourself and entering
into a conversation with a new neighbor
Introducing yourself and entering
into a brief conversation with a classmate
Introducing yourself and entering
into a lengthier conversation with a classmate
Initiating a conversation with
someone in the school cafeteria
Initiating a brief conversation with
a classmate of the opposite sex
Initiating a brief conversation with
an attractive classmate of the opposite sex
Initiating a lengthier conversation
with a classmate of the opposite sex
Initiating a lengthy conversation
with an attractive classmate of the opposite sex
Raising your hand and volunteering
information in class
Volunteering information in a class
in which you are not required to raise your hand
Participation in a "round-robin"
discussion in class
Asking your teacher for clarification
on something you don't understand in private
Asking your teacher for clarification
on something you don't understand in front of the rest of the class
Initiating a friendly conversation
with a teacher or instructor before or after class
Returning defective merchandise to a
store
Returning merchandise to a store
because you decide you don't like it
Asking for satisfaction from service
personnel, such as a car mechanic
Asking your doctor a list of
questions that you want answered
Asking your doctor for clarification
on something you don't understand
Carrying on a regular conversation
with your doctor
Starting a conversation with a new
co-worker
Starting a conversation with your boss
Going with a buddy to a party
attended by people whom you know
Going with a buddy to a party
attended by strangers
Going by yourself to a party attended
by people whom you know
Going by yourself to a party attended
by strangers
Going with a friend to an office
party or picnic attended by co-workers, their friends and their families
Going by yourself to an office party
or picnic
Going to a club or organization
meeting and striking up a conversation with the people there
Asking someone you find
"average-looking" out on a date
Asking someone you find attractive
out on a date
Going out on a date with someone you
find "average looking"
Going out on a date with someone you
find attractive
Meeting your date's parents
Spending an evening with your date's
parents
Dancing at a social event
Going to a singles bar and striking
up a conversation with people there
Calling local employers and asking
for a job interview
Going to a job interview
Going to a very important job
interview
Giving a speech in front of a small
group
Giving a speech in front of a large
group
Giving a speech in front of a very
large group
Paste this list of situations into
your word processor. Eliminate any situations that aren't a problem for
you, and add any that may not be included. Next, arrange them in
ascending order of difficulty. After you have done so, print them out.
The next step is to tackle these
shyness-producing situations one at a time, progressing from the
easiest to the most difficult. To do this, you must set goals for
yourself.
Set aside a couple of weeks for each
shyness situation. Every day, make a deliberate point of getting into a
situation in which you will have an opportunity to practice a skill on
your list which you have set aside to practice during that week. When
you have practiced a particular skill on your list every day for two
weeks, move on to the next one. Continue this way until you have worked
your way completely down the list.
This technique doesn't work
perfectly, because life doesn't always hand out experiences in the
order we've decided would be best, but don't worry; the technique will
still be effective.
Another tip: most of these situations
can be made more challenging by increasing how much time you spend in
that situation, or by increasing the difficulty in some other way. For
example, you may have no trouble asking a librarian to help you find
something, but entering into a brief conversation with him or her may
be a little more difficult. Or, a short conversation with someone you
meet at school may be easy, but a longer one may be more challenging.
In this way you can "fine tune" your graduated desensitization regimen
in a way that allows you to achieve a very smooth increase in its
difficulty level.
One of the easiest ways to begin is
to try striking up little conversations with store clerks. This gives
you an opportunity to practice overcoming your shyness every time you
pick up a magazine or buy a candy bar. The conversations don't have to
be long ones, and you can close the conversation whenever you wish.
Another advantage is that since you have no need to see these people
again, you have no reason to be upset if you say something you later
decide was less than brilliant. Of course, make sure there isn't a long
line of other shoppers waiting behind you when you try this technique!
What is
visualization?
"Visualization," "imaging," or
"cognitive behavioral rehearsal" is the process of creating detailed
mental pictures of behaviors you wish to assume. It can be a useful
supplement to your other efforts at overcoming shyness. In effect, it
is a way of practicing in your mind behaviors that
you wish to acquire in real life.
And research shows that visualization
can really help. Researchers at Louisiana State University found that
people could actually increase the amount of weight they could lift by visualizing
themselves doing so.
Daydreaming is a form of
visualization. The difference between visualization and daydreaming,
however, is that there are gaps in daydreams, and
we picture some hypothetical event that will probably never take place.
In the visualization process, by contrast, we picture something that is
more likely to happen and imagine the step-by-step process by which we
will handle it.
You need to practice visualization
when you know you can relax without fear of interruption. Try to choose
a time when nobody else is home, or, if this is not possible, go to a
room by yourself and hang a "Do Not Disturb" sign on the door. (It is
okay to tell people what you are doing.)
Before you begin your visualization
session, you should relax for a few minutes. You need no special
regimen. If you are familiar with yoga, meditation, or another
relaxation discipline you may practice it briefly before beginning
visualization. Otherwise, kicking off your shoes, putting your feet up,
and going into a quiet mood will be fine.
It is important, however, to be
relaxed when visualizing because you want to subconsciously associate a
feeling of relaxation with the social situations that you are about to
mentally rehearse. When you actually enter into a situation you
visualized, you want to be able to recall that relaxed state vividly.
When you feel you are sufficiently
relaxed you are ready to start the visualization process.
1: Close your eyes and picture the
scene that causes you shyness as vividly and accurately as possible.
Picture the people who are involved in the scene. What do they say? How
do you respond?
2: If you are visualizing something
that happened in the past, picture the scene as it actually happened as
vividly as possible. What is it that was difficult about this situation?
3: What did the other person (or
people) say? What did you say? What do you feel was inadequate about
your performance?
4: Now visualize the exact same scene
again. Picture what the other person said to you. But this time,
picture yourself responding as you wish you had responded. Or, if you
initiated the interaction, picture yourself doing so as you wish you
had, effectively, self-confidently. If you have trouble knowing what
this would be, think of an outgoing person you admire and picture how
he or she would handle the situation. Imagine yourself behaving the
same way.
5: Now picture how you think the
other person might have responded to you had you acted the way you
wished. Then visualize your next move or statement, his or her
response, and so on, until you think the interaction is completed.
6: If you are visualizing something
that will happen in the future, you must make a number of suppositions.
Who do you expect to be talking to? Is it likely to be a man or a
woman? Have you met this person before? What is the setting? What do
you wish to accomplish with the interaction? How should you approach
this person? What do you think you should say? What do you expect the
other person to say? How will you respond? Visualize this scene
repeatedly until you think you have worked out all the details and have
determined what your best approach will be and how you will respond to
various possible behaviors on the part of the other person. Picture
yourself being relaxed, friendly, confident.
The important thing to remember when
visualizing is not simply to think "I must be more outgoing," but to
actually see yourself being more outgoing. See
every step of your desired behavior as if it were projected on a movie
screen. Just as you mentally "see" various scenarios acted out when you
daydream, so must you "see" them when you visualize. As with any other
skill, your ability to visualize will improve with practice.
A few other tips: First, be realistic
about what you're visualizing. Don't see yourself as being the "life of
the party" right away. Instead, look at the graduated desensitization
list that you made up in the previous section, start visualizing the
first thing that causes you shyness, and work your way up from there.
20-30 minutes a day is a good amount
of time to devote to visualization.
How can
I become a better conversationalist?
While the shy person generally wants
to be seen as friendly, he or she often has trouble making conversation
right off the bat with a new acquaintance. Also, much of the
nervousness associated with shyness stems from the fear of not being
able to think of anything to say. So improving conversational skill can
help relieve much of the anxiety commonly associated with shyness.
My advice to the average person would
be, "Give the other person a chance to speak!" To converse means to
exchange thoughts and opinions. Conversing is not lecturing; it's an
exchange. However, since most shy people's problem is not one of
talking too much, but too little, my advice to them is exactly the
opposite: you must make a hobby of thinking of things to talk about, of
constantly storing up conversational subjects for later use.
It is often helpful to try to think
up potential conversational topics in advance of situations in which
you know that some conversation may be appropriate. Constantly consider
how the people and activities going on around you could be good topics
for conversation. At odd moments throughout the day, imagine yourself
running into new acquaintances and the subjects you could discuss with
them.
What about getting someone to talk
about his or her pet interests? In this case, you will increase your
edge if you know something about the subject under discussion. Read
magazines and the newspaper. (Reader's Digest seems to be designed with
conversation in mind, with its moderate-length articles on a wide
variety of subjects.)
It has been said that the best
conversationalists know a little about a lot of things. Of course, it
is impossible for you to have personal knowledge about everything. But
the human mind is a vast storehouse of knowledge. You will find that
you can relate to almost every subject if you apply the following
techniques.
- Ask
Questions (obviously)!
- Think
of someone else you know who relates to the subject. For example, if
you meet somebody who's in, say, the naval reserves and you have a
friend or a cousin who is as well, this is a great common ground for
conversation.
- Bring
up something you've read on the subject (this is where all that reading
comes in handy).
- Bring
up something that you have personal knowledge about that relates to
subject under discussion. For example, say the other person's joy in
life is skiing. You've never done any of that, but you have enjoyed ice
skating. These two activities are similar enough that you may find you
have much common ground for discussion.
- The
more conversation you have with people, in fact, the better
conversationalist you will become. This is true for two reasons: first,
you get more practice at conversing. Second, and less obviously, the
more people you know, the broader will be your range of contacts and
shared knowledge, and therefore, the more subjects you will be able to
indirectly relate to.
Remember that first impressions are
important, and the first conversation you have with each new person you
meet will set the stage for the future relationship. Therefore, when
you are introduced to someone you expect to meet again, you should do
the following things:
1. Learn that person's name.
2. Enter into a conversation with
that person, and focus the conversation on that person.
3. Remember the facts that came out
about the person in the initial conversation. This is extremely
valuable, as it will ease much of the difficulty of thinking of things
to say in future conversations.
For example, in subsequent
conversations you can ask about the other person's children, hobbies,
interests, and any other facts that came out about the other person in
the prior conversation. Therefore, cultivating a good memory about
people will make you a better conversationalist and will ease much of
the fear about what to say to people in subsequent meetings. If you
apply this technique successfully, you will also never have to worry
about running out of things to talk about, as the previous conversation
will always suggest new lines of discussion for the current
conversation.
How can
I deepen the conversation?
Small talk is very important. It is
the social lubricant by which people get to know each other. However,
many shy people complain that they don't know how to move beyond small
talk to more substantial, and therefore more interesting, subjects. In
their second, third, fourth, and fifth conversations with a person they
still find themselves hung up on such trivial topics as the weather or
the quality of food in the cafeteria! Therefore, let's explore some of
the many ways you can deepen a conversation:
- Give
your opinion on something. "I think Mr. Bramage was a more interesting
instructor than Mr. Hill because..."
- Ask
the other person's opinion on something: "Who has been your favorite
lecturer so far? Why?"
- Politely
disagree with the other person: "Well, I agree with you that progress
can't be stopped. However, I don't agree that knocking down historic
structures is a form of progress..."
- Introduce
a controversial topic or opinion into the discussion: "I was reading
about an expert in the newspaper today who said there is not a single
scientific shred of evidence to support the existence of E.S.P."
- Think
of how something the other person just said leads to a deeper topic.
"Your mention of orange juice reminds me of something I heard about the
cancer-fighting benefits that are claimed for it, as well as other
fruit and vegetable juices. Do you believe that?"
- Introduce
politics into the discussion-but do so carefully: "Are you voting in
the next election? Why?" (Or, "Why not?") Or, "Do you have a political
affiliation? Why do you feel that way?" If you find that the other
person not only shares many of your viewpoints, but enjoys talking
about this subject, you may have a rich source of conversation here.
(Of course, you can talk politics even if your viewpoints conflict, but
you have to tread very carefully in this case.)
The old "Dale Carnegie" technique of
asking questions ("Where are you from?" How do you like it here?"
"Where did you live before this?") is a good way of starting a
conversation and showing interest in the other person. Think up lists
of questions to ask people under various circumstances. In fact, your
initial conversation should be focused on the other person.
Be careful, though; if the other
person gives short answers or you ask too many questions in rapid
succession, this technique will start to sound like a third degree
rather than a real conversation. This idea is no substitute for being
able to talk well yourself.
Find more conversational tips in the
section on dating.
How can
I make friends?
If you are still in school, take
adult education classes, or join clubs or organizations, you should
succeed in forming a goodly number of acquaintances. But how do you go
about turning some of these acquaintances into friends?
First, you should acquire an instinct
for judging which acquaintances are likely candidates for friendship.
If you find a conversation you have with somebody to be stimulating,
and the other person seems to enjoy it too, that is certainly a good
sign. Maybe the other person shares one of your interests or passions.
If so, you can take the next step toward friendship immediately.
More likely, you will decide that a
person is a good candidate for friendship only after several
conversations with him or her. This is why places such as classes,
clubs, church, and organizations that allow you to come into contact
with the same people repeatedly will probably be the most promising as
far as making friends goes.
If you find that you enjoy the other
person's company and he or she enjoys yours, the two of you are
certainly good candidates for friendship. How do you know if the other
person enjoys your company? Simple: the other person will continue to
seek you out for conversation.
Congratulations! You have found a
potential friend. The next step is to invite him or her to some
activity not far removed from the setting in which you normally find
yourselves. For example, arrange to eat lunch, go for a walk, or study
together. This will allow the two of you to gauge your compatibility
with each other in a relaxed, casual setting. The best sign of a
mutually rewarding friendship is when the other person reciprocates
your invitations to lunch and to other activities.
The final step towards sealing your
friendship is to invite your friend on more elaborate outings together,
say a game of tennis, a trip to the museum, an expedition at your
shopping mall, or attendence at a local concert.
It is important to emphasize that
making friends, like so many other things in life, is largely a numbers
game. That is, the odds of any single person you meet becoming a close
friend are small. But the more people you meet, the greater will be
your chances of truly connecting with someone-of finding someone who
shares your enthusiasms and enjoys your company as much as you enjoy
his or hers. This is why you must overcome the reticence that
accompanies shyness. If you fail to strike up conversations with new
people, you will be severely cutting your chances of making
friends.

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